Frequently Asked Questions

  • Memberships are tiered, based on the amount of classes you would like to attend each week. With our memberships, this allows you to come to a class(s), offers you discount on any extra classes you would like to do plus a free pass for a family member or friend to be used each month on the Gold Membership.

  • Yes, of course you can upgrade or change your plan. If you would like to increase your membership, this can be done by emailing studioyou.pilates@gmail.com

    If you would like to cancel your membership at any time, this may be done in writing to the above email address. All memberships are for a minimum of three months then can be cancelled if you wish to although we would be sad to see you leave! 

  • We recommend you wear anything that is comfortable to move in such as active wear, you will need grip socks which can be purchased from the studio or you can bring your own and a bottle of water so you can stay hydrated. 

  • We recommend attending our beginner class to get used to the Reformer and the basics before progressing to our normal reformer classes. This just allows you to build confidence using the Reformer before progressing into another class. We recommend attending a minimum of 4 beginner classes before moving into our reformer classes.

  • Yes, there are multiple car parks around the Romsey area. Below are a couple of car parks closest to the studio within walking distance. 

    • Broadwater Road, SO51 8LD

    • Newton Lane, SO51 8GZ

    • Crossfield Hall, SO51 8GL

  • With our packages the have an expiry from the date you purchase them.

    Single class pass - 1 Month from purchase.
    Introductory Offer - 1 Month from purchase.
    4 Class Pass - 7 weeks from purchase.
    5 Class Pass - 7 weeks from purchase.
    10 Class pass - 7 weeks from purchase.

    Any classes not utilised within this time will be forfeited. Any classes not cancelled within 24 hours will be forfeited.

  • We have a 24 hour cancellation policy in place. Cancellations made with less than 24 hours' notice will result in the class credit being fortified.

    We kindly ask that if you cannot make a class you have booked to cancel as there may be a wait list for the class.